We value our customers and treat them fairly by providing a professional service and only sell them products that fit their needs.
We have embedded treating customers fairly principles within our business and our service.
Our Business
Our Service
Abiding with all of the above ensures CVSL Ltd adheres to the core principles of Treating Customers Fairly as detailed below.
TCF – Core Principles
Consumer outcomes
There are six consumer outcomes that firms should strive to achieve to ensure fair treatment of customers. These remain core to what the FCA expect of firms.
CVSL Limited is authorised and registered by the Financial Conduct Authority (FCA) for the provision of consumer credit related brokering services only.
We are a credit broker of vehicle finance, we are not a funder or lender.FCA Firm Reference No. 657777
Top class service at affordable prices? Read our independent reviews and see what our customers say about leasing a vehicle with CVSL. Not yet convinced? Get in touch with a member of the team today for more information and to hear about our latest offers.
"You’ve been brilliant through the whole process and, even when you had your misfortunes, you put me first. Amazing service and I’m hugely grateful. The car looks amazing. Just going out for the first drive. Thanks so much for everything you’ve done."
"Fabulous Leasing Company!
We have used CVSL for around 16 years now for all our Company vans and cars. Our go to man is Stuart, he is brilliant, will always go above and beyond to ensure a smooth delivery and the best deal is obtained. It is always a stress free process and we would not think of going elsewhere."
"Car is fabulous.I have to say it’s been a real pleasure dealing with you and your company since first contact - very quick to respond without being pushy and we certainly won’t hesitate to use you guys again both for our replacements and any further cars we may need."
"We are very pleased with our VW Tiguan and particularly like the colour.
Mission accomplished! Thanks for everything Stuart, you have been an absolute star!"
"Just to say it’s been very easy dealing with you and your company. Many thanks"